I don't know what happened for days now I can't receive calls. If I put my SIM in another phone is receiving calls if I put it back in my infinix S5 it won't receive calls. Please how can I resolve this issue?
1. Check if you have "silent mode" enabled, in which the phone simply ignores incoming calls. Check if the ringer is not completely muted.
2. Insert and remove the SIM card into the smartphone several times, each time checking if it receives incoming calls. If the phone has two SIM card slots - try inserting the card into the second slot.
3. Visit a technical service and ask for diagnostics of the device.
2. Insert and remove the SIM card into the smartphone several times, each time checking if it receives incoming calls. If the phone has two SIM card slots - try inserting the card into the second slot.
3. Visit a technical service and ask for diagnostics of the device.