After severe cases of self-ignition and after a few bans of not bringing Galaxy Note 7 phones on planes, the US body responsible for the safety of the products available to the mass market, the Consumer Product Safety Commission (CPSC) yesterday formally withdrew Note 7 from the US market.
In some smartphones Samsung Galaxy Note 7 purchased between August 2016 and 15 September 2016 there is a risk of overheating and ignition of the battery. The thing does not apply to all models – only from one battery supplier. Samsung received in the United States 92 reports concerning batteries overheating, including 26 related to ignition, and 55 reported the destruction of property.
The withdrawal concerns approx. 1 million units precisely because of serious fire and burn hazards. Replacement devices should be available at most retail locations no later than Sept. 21. Consumers can either get a replacement or a refund, from their carrier or directly from Samsung. Qualification of equipment for replacement or refund can be checked through the code on the bottom rear of the housing. The code should be given on the US website of Samsung.
photo: J.Filipowicz/GSMchoice.com
Elliot Kaye - CPSC Chairman – said that about 97 percent of the Galaxy Note 7 phones sold in the U.S. should qualify for refund or replacement. The notice, in which the CPSC withdraws the smartphone from the market, also includes a warning against further use of the model without replacing with a new, free from the manufacturing defect.
The manufacturer of smartphones did not hide their heads in the sand. The statement of the committee has been developed in cooperation with Samsung. It was preceded by the independent preparation by the manufacturer of the exchange program. The formal withdrawal of the device from the market has been delayed due to bureaucratic inertia connected with tests. The company has already exchanged over 130,000 units of Note 7.
Source CNBC
